Effective Date: 2025-05-07

This Privacy Policy outlines how WLS Professional Services (“WLS”, “we”, “us”, or “our”) collects, uses, discloses, and protects your personal information. It also describes your rights and how you can contact us with questions or concerns.

We are committed to protecting your privacy and handling your personal data in a transparent and lawful manner.

 

  1. Who This Policy Applies To

This Privacy Policy applies to individuals whose personal information we process:

  • When we provide services to you or our clients
  • When you visit or use our website (www.wlspros.ca)
  • When you interact with us via digital platforms, events, or marketing campaigns (e.g., LinkedIn lead forms)

This Privacy Policy should be read alongside any additional notices provided to you (e.g., job applicant privacy policies or service-specific privacy terms).

 

  1. About WLS

WLS Professional Services Inc is headquartered in Calgary, Alberta, Canada. We provide People, Process, and Technology consulting services. Our operations extend across Canada, the United States, Sri Lanka, and the Philippines.

 

  1. What Personal Information We Collect

We may collect or receive personal information including, but not limited to:

  • Identifiers: Name, email, phone number, mailing address, IP address
  • Professional Details: Job title, company name, resume/CV
  • Technical Data: Browser type, device information, cookies, usage data
  • Marketing Preferences: Subscription and communication history
  • Sensitive Data: Only when required and with your explicit consent (e.g., accessibility accommodations)

We collect information directly from you, your employer, business partners, public databases, or through automated tracking (cookies, pixels, analytics tools).

 

  1. How We Use Your Personal Information

We process your personal information for the following purposes:

  • To provide consulting or managed services to clients
  • To communicate with you and respond to inquiries
  • To manage customer relationships and service delivery
  • To operate and improve our website and services
  • To send marketing, event invitations, or newsletters (opt-out available)
  • To analyze marketing campaign performance
  • To comply with legal obligations or protect our legal rights

 

  1. Legal Grounds for Processing

We rely on several legal bases for processing your personal data:

  • Your consent, where required
  • Contractual necessity, when we deliver services to you or our clients
  • Legitimate interests, such as business development and service improvement
  • Legal obligations, including record-keeping and compliance requirements

 

  1. Sharing Your Personal Information

We may share your data with:

  • Authorized employees and affiliates of WLS
  • Service providers (CRM, analytics, cloud hosting, marketing platforms)
  • Business partners and subcontractors involved in service delivery
  • Legal or regulatory authorities, when required

All recipients are bound by appropriate data protection and confidentiality agreements.

 

  1. Data Transfers

Your data may be processed in jurisdictions outside your home country, including Canada, the United States, the Philippines, and Sri Lanka. We implement safeguards such as standard contractual clauses to ensure compliance with cross-border data protection regulations.

 

  1. Cookies and Analytics

We use cookies, tags, and pixels to:

  • Analyze traffic to our website
  • Measure advertising effectiveness
  • Personalize user experience

You can manage cookie preferences through your browser settings or opt out of advertising cookies via platforms like LinkedIn Ad Settings.

 

  1. Data Retention

We retain your personal data as long as necessary for:

  • The purpose it was collected
  • Legal and regulatory requirements
  • The duration of client relationships
  • Backup and audit requirements

When no longer needed, your data will be securely deleted or anonymized.

 

  1. Protecting Your Personal Information

We implement physical, technical, and administrative safeguards to protect your information, including:

  • Access controls and encryption
  • Secure storage and transmission
  • Employee training and confidentiality agreements

However, no transmission over the Internet is 100% secure. We encourage you to use discretion when sharing sensitive information electronically.

 

  1. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access or request a copy of your personal data
  • Correct, delete, or restrict processing
  • Withdraw consent for marketing
  • Lodge a complaint with a regulatory authority

To exercise your rights, please contact our Privacy Officer (details below).

 

  1. Social Media and Third-Party Links

Our site or services may include links to third-party platforms. We are not responsible for the privacy practices of these external services and recommend reviewing their privacy policies before submitting your data.

 

  1. Children’s Privacy

Our services are not intended for individuals under 16 years of age, and we do not knowingly collect data from children.

 

  1. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

 

  1. Contact Us

If you have questions, concerns, or requests regarding your personal data, please contact:

Privacy Officer
WLS Professional Services
Click here for our address
🌐 Website: https://www.wlspros.ca/contact